Terms & Conditions

Welcome to Skyline Limousines! We are committed to providing a luxurious and seamless travel experience. Please review the following terms and conditions to ensure a smooth and enjoyable service.

1. Booking & Payment

• A deposit is required to secure your reservation and will be applied to the total cost of your service.
• The remaining balance must be paid in full 30 days prior to the service date.
• Payments are non-refundable and non-transferable due to the preparation and scheduling involved.
• Cancellations must be submitted in writing to [email protected].

2. Vehicle Care & Responsibility

• Clients are responsible for any damage caused to the vehicle by themselves or their guests.
• Damage Fees:
  • $150per burn mark on carpets or seats.
  • $300 minimum for cleaning due to spills or bodily fluids.
• Smoking is strictly prohibited inside the vehicle. A $300 fee will apply for violations.

3. Alcohol & Drug Policy

• Alcohol consumption is permitted only if all passengers are 21+ years old.
• Illegal drug use or underage drinking is strictly prohibited and will result in immediate termination of service without a refund.

4. Chauffeur & Passenger Safety

• Passengers must remain seated while the vehicle is in motion.
• Standing through the sunroof is not permitted.
• Chauffeurs may terminate service if they determine that passenger behavior is unsafe, with no refund

5. Overtime & Extended Service

• A 10-minute grace period is included after the scheduled end time.
• Overtime charges apply beyond this period and are billed in full-hour increments.
• Additional time requests should be made in advance to avoid scheduling conflicts.

6. Delays & Traffic

• We strive for punctual service, but traffic, weather, and unforeseen events may cause delays.
• Skyline Limousines is not responsible for delays beyond our control, and no refunds will be issued.
• Clients should allow for extra travel time when necessary.

7. Vehicle Substitutions

• In rare cases of mechanical issues or unforeseen circumstances, Skyline Limousines reserves the right to provide a substitute vehicle of equal or greater value.
• Clients will be notified as soon as possible if a substitution is required.

8. Lost & Found

• Passengers are responsible for their personal belongings.
• Skyline Limousines is not responsible for lost or left-behind items.

9. Weather Policy

• In cases of severe weather conditions that compromise safety, Skyline Limousines may reschedule services.
• Deposits will be held for future use in such instances.

Acceptance of Terms

By booking with Skyline Limousines, you confirm that you have read, understood, and agreed to these terms and conditions, including the payment terms, cancellation policy, and liability waiver.

For any inquiries, please contact us at [email protected]. We look forward to providing you with an exceptional luxury experience!

Messaging Terms & Conditions

By booking with Skyline Limousines, you consent to receive informational messages (such as appointment reminders and account notifications). Message frequency varies. Standard message and data rates may apply. Reply HELP for assistance or email [email protected]. You can opt out at any time by replying STOP.